June 24, 2025

Getnet Platforms Powers UAX Group: Turning Payment Complexity into Simplicity for 30,000 Students

Managing payments for thousands of students —across multiple institutions, countries, and payer profiles… is no easy task. Just ask UAX Group, the prestigious educational group behind Universidad Alfonso X el Sabio, Claudio Galeno, Xtart, The Valley, and MirAsturias.
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Every year, they process 20,000 transactions in tuition payments, with transfers coming not just from students, but also from family members, sponsors, and employers, often with varying reference details.

As their educational offering expanded, so did the complexity of managing payment flows. Ensuring smooth reconciliation, avoiding duplications, and keeping enrollment processes agile became a growing operational focus.

“We often received payments without enough information to match them to the right student. Sometimes even duplicated payments. Managing this manually required a considerable effort,” – Diego Santacreu, CFO & COO, UAX Group

Enter Getnet Platforms Payins: Smart, Simple, Seamless

With Getnet Platforms’s Digital Payins solution, every incoming transfer is now automatically matched to the correct student ID, even when paid by third parties. Through a seamless API integration, UAX receives complete payment data — date, amount, reference, ID — ready to upload into their systems in just a few clicks.

The benefits were immediate:

-        20% reduction in manual reconciliation time

-        30% improvement in enrollment processing speed

For thousands of students, this means fewer delays, clearer processes, and a smoother path into their academic journey.

“The integration with Getnet Platforms was fast and collaborative. Today, we can dedicate more time to strategic tasks while offering a faster, clearer payment process to our students,”

– Susana Yuste, Director of Billing & Collections, UAX Group

A daily transformation across the Group

Getnet Platforms’s solution enabled UAX Group not only to streamline reconciliation but also to unify payment management across all its institutions, making internal operations more transversal and efficient.

Thanks to Digital Payins, UAX Group successfully is reconciling every student transaction with near-perfect accuracy, supporting its mission to deliver high-quality education with operational excellence.

“We had long been searching for a solution to automate and simplify the management of incoming payments. With Getnet Platforms, we have finally solved a challenge that directly impacted our operational efficiency,” – Susana Yuste, Director of Billing & Collections, UAX Group

“This solution has transformed our daily operations — for us and for our students. It’s been a key step forward.” – Diego Santacreu, CFO & COO, UAX Group

Inspired by UAX Group’s Journey?

If you’re ready to simplify your payment processes and strengthen your operational capabilities, partner with Getnet Platforms — a paytech part of the Santander Group specializing in account-to-account (A2A) solutions for Financial Institutions, NBFIs, and Corporates.

Learn more at Getnet Platforms

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