Every year, they process 20,000 transactions in tuition payments, with transfers coming not just from students, but also from family members, sponsors, and employers, often with varying reference details.
As their educational offering expanded, so did the complexity of managing payment flows. Ensuring smooth reconciliation, avoiding duplications, and keeping enrollment processes agile became a growing operational focus.
“We often received payments without enough information to match them to the right student. Sometimes even duplicated payments. Managing this manually required a considerable effort,” – Diego Santacreu, CFO & COO, UAX Group